What is a digital wallet and how does it work (2024)

A digital wallet lets you make payments in stores, online, or via an app with just one wave—or tap—of your smartphone. But how do you set your digital wallet up, and which one should you choose? Keep reading to find out.

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What is a digital wallet and how does it work (1)

Digital wallets, defined

Digital wallets are online payment tools, usually in the form of an app. The wallet securely stores virtual versions of debit and credit cards, so you don’t need to enter your card details or carry a physical card at all to make payments. You can also save digital tickets and e-vouchers there, so you always have the documents you need on hand.

What is a digital wallet and how does it work (2)

How does a digital wallet work?

  • A digital wallet uses software to link your payment details from your connected bank account to the vendor that the transaction is being made with.
  • Different apps allow different types of access—open wallets (accepted at most retailers) enable online purchases, contactless in-store payments, and cashback—and may even allow withdrawals at select ATMs.
  • Semi-closed and closed wallets allow certain transactions with a set group of retailers, or only with the retailer that issued the wallet.

The best digital wallets

There are plenty of digital wallet apps to choose from. The decision really comes down to your needs, location, and what kind of smartphone you’re using. Apple Pay, for example, is the go-to for iPhone users, while Google Pay is for anyone with an Android. Others prefer PayPal, which is accepted internationally. There’s also Cash App and Venmo, the latter of which requires a valid US phone number. Here’s a breakdown of the best digital wallets out there.

What is a digital wallet and how does it work (3)

Apple Pay

Payments with Apple Pay are verified using Touch or Face ID, so you can have maximum security with minimal effort.

What is a digital wallet and how does it work (4)

Google Pay

Google Pay uses NFC technology so you can pay with a fingerprint or a password, and your card information is always encrypted.

What is a digital wallet and how does it work (6)

PayPal

Add your virtual N26 Mastercard to PayPal so you can check out with a single tap anywhere PayPal is accepted.

Digital wallets—the benefits

The advantages of digital wallets are numerous. No more filling in your card details every time you check out, or fumbling for your wallet at the store. Your payment information is saved in one protected, central location. The card number is never stored in the app itself, but is instead assigned a unique virtual number. This protects your money even if your smartphone is lost or stolen. Still, always research the digital wallet issuer before testing it out, just to make sure it’s legitimate.

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What is a digital wallet and how does it work (7)

Are digital wallets safe?

Digital wallets use advanced encryption to ensure that your payment information never leaves your smartphone. And becauses digital wallets sit within your passcode-protected device, with payments often only possible via fingerprint, they’re quite secure. Many wallets also have additional security protocols, like two-factor authentication one-time PINs, that can be used if needed. Still, it’s a good idea to stay vigilant—always keep your passwords to yourself, monitor your accounts for suspicious activity, and make sure that you’re able to disable your device if it gets lost or stolen.

How to use a digital wallet

Once you’ve got your digital wallet set up, you can use it to make online or contactless payments, store tickets and coupons, and much much more. Apple Wallet and Google Wallet are two of the most popular ones, but there are lots of digital wallets out there to choose from.

Crypto wallets

Crypto wallets are a unique kind of wallet used to store your cryptocurrency passwords in one central place. Unlike digital wallets, they don’t actually hold the currencies, but rather give you the tools to access and use them. While many crypto wallets are digital, some come as physical hardware similar to a USB stick. Digital crypto wallets are particularly practical as they allow you to manage all your currencies in one place, send and receive money, and even shop at stores that accept crypto.

What is a digital wallet and how does it work (8)

Downloading your digital wallet

Getting a digital wallet is straightforward and usually just takes a few minutes. Just download your chosen digital wallet app, enter the details from your eligible debit or credit card, and start spending straight away.

When you open an N26 account, you’ll instantly receive your own virtual N26 Mastercard right on your smartphone. Link it with Apple Pay or Google Pay and within seconds you can make payments from your very own mobile wallet.

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Does N26 Bank have digital wallets available?

All N26 accounts have digital wallet technology access available with their banking app and are also partnered with payment platforms Apple Pay and Google Pay. You can open your N26 bank account in minutes and start using your digital card straight away by adding your card to your mobile wallet.

Are digital wallets safe to use?

Most digital wallets encrypt banking details and personal information and should never store the card number of the checking account. Always check on the viability of wallet issuer first, ahead of activating a digital wallet.

Do I need my card to pay for things?

As long as you have an NFC-equipped smartphone, you’ll no longer need to bring your physical card with you. You’ll be able to pay for things at a variety of bars, restaurants, and shops safely with your virtual card.

How to use Apple Wallet

Apple Wallet lets you store the digital form of pretty much anything you’d put in your normal wallet—from theater tickets to boarding passes to credit cards. To start using it, simply open the Wallet app on your iPhone and begin adding whatever you like to it. If you want to use Wallet to make purchases, you’ll need to connect a payment method to Apple Pay. To do this, simply open your Wallet app, tap ‘Add Card’ and follow the prompts to verify your card.

How to use Google Wallet

To use Google Wallet on your Android phone, you’ll need to first make sure you’ve downloaded it from the Google Play Store. Then, set up a Google Wallet PIN to log in for the first time. If you have payment methods already associated with your Google account, you can choose one from the list displayed. Once you select your payment method(s), you’re all set to start paying with Google Pay and adding tickets, coupons, and more to your account!

What does ‘mobile wallet’ mean

Mobile wallet is another term for digital wallet. It’s basically a virtual wallet on your smartphone that holds and stores your virtual cards and payment details. This way, you can make quick, convenient payments electronically and store other important documents like plane tickets.

Is a digital wallet the same as an e-wallet?

Digital wallets and e-wallets are very similar, but they’re not quite the same thing. While a digital wallet stores virtual versions of debit and credit cards on your mobile device, e-wallets are online prepaid accounts where you can upload and withdraw money, and make transactions.

What kinds of digital wallets are there?

There are three types of digital wallets: closed, semi-closed, and open. Closed wallets are produced by companies, and can only be used to transfer funds between the user and wallet-issuer—such as Amazon Pay. Semi-closed wallets are for users making transactions at a given list of merchants. Open wallets are issued by banks or their partners, and can be used for any kind of transaction, including ATM withdrawals.

Which wallet app is right for me?

Choosing the right digital wallet depends on your taste. If you have an iPhone, Apple Pay might be the right fit for you. For Android users, Google Pay may be your best bet. It’s also important to take location into account, as some wallet apps don’t work in certain regions.

How do you create a digital wallet?

Setting up your digital wallet is easy. Simply download or open the wallet you want to use (Google Pay, Apple Pay, PayPal, etc.) and add a payment method, or more than one. You can also add boarding passes, train tickets, or e-coupons—just like in a real wallet!

How to add tickets to a digital wallet

When you buy bus, train, plane, or even concert tickets, there are several ways to add them to your wallet. If you’ve purchased something online, you may be able to click or tap the ‘Add to Apple Wallet’ icon in your email or browser. You may also be able to scan a bar or QR code if you’ve purchased something in-person. For more possibilities, check out this link.

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What is a digital wallet and how does it work (2024)

FAQs

What is a digital wallet and how does it work? ›

A digital wallet is the electronic version of the physical wallet you carry. It allows you to make purchases or send money electronically to people and businesses without a physical card or cash. Technology for digital payments continues to improve and evolve, impacting how we manage our money and make transactions.

How do I use a digital wallet? ›

How do digital wallets work? To use a digital wallet, users must unlock the wallet app using facial recognition, fingerprint identification, or a PIN code, and then select the stored payment method they want to use.

Does it cost to use digital wallet? ›

There is no fee to consumers to use digital wallets, and only PayPal lists specific rates and fees that businesses pay to accept PayPal. Apple Pay, Samsung Pay, and Android Pay don't charge additional fees.

Why would I need a digital wallet? ›

A digital wallet can help you store credit cards, gift cards, customer loyalty cards, membership cards, and more. Digital wallet payments might be a safer option because you reduce the risk of losing a physical credit or debit card.

Are digital wallets safe? ›

In general, digital wallets are considered much safer than using physical credit cards, which can be more easily lost or stolen.

Do I need a bank account for a digital wallet? ›

You can use a digital wallet instead of a bank account, but there are some significant caveats to consider. A digital wallet is essentially a collection of your payment cards in one place, but it could also be a place to keep cash, such as your Apple Cash or Venmo balances.

What is one of the main disadvantages of using a digital wallet? ›

Risks of Digital Wallets

Mobile wallet providers may be tempted to collect more data than they need or even sell your information without your knowledge or consent. This could lead to identity theft and financial fraud, as well as other problems that come with having no consumer protection in place.

Do all phones have digital wallets? ›

iPhones have to be iPhone 6 or newer. Samsung phones have to be Galaxy 6s or newer. Android Pay is available on all non-rooted Android devices (KitKat 4.4+). See your device manufacturer for more specific details.

Which digital wallet is best? ›

Best digital wallets and payment apps
AppAvailable forBest for
Google WalletAndroid and webNon-Apple enthusiasts
ZelleiOS, Android and web (but check your banking app first to see if you have access)Sending money to friends instantly
VenmoiOS, Android and webBigger spenders
PayPaliOS, Android and webEarning online rewards
2 more rows
Feb 26, 2024

Which is safer credit card or digital wallet? ›

Digital wallets deliver this level of protection through a process called tokenization, which ensures that all payment information is constantly encrypted throughout the checkout process, and further guarded by advanced identity verification technology, such as facial recognition or two-factor authentication (2FA).

What is the difference between digital wallet and debit card? ›

One key difference between digital payment and card payment is that digital payment does not require a physical card to be present. With digital payment, you can complete a transaction using just your mobile device or computer without swiping or inserting a card.

Is Zelle a digital wallet? ›

Some other popular digital wallets include PayPal and Venmo, both of which are uniquely social by allowing you to easily send money to retailers and friends. Zelle is another popular option for digital payments that automatically comes with many bank accounts.

Is it safe to put your debit card on your phone? ›

Physical cards feature an identifying magnetic stripe, and information can be stolen from them rather easily if criminals tamper with a card reader by adding a skimmer. A digital wallet — is even more secure than a chip card because it doesn't use your actual card number for the transaction.

Can digital wallets be stolen? ›

Just like a physical wallet, they contain private information that can be stolen if not properly safeguarded. If a fraudster successfully cracks into a digital wallet, they can steal funds from the owner and illegally mine private data.

Which mobile wallet is most secure? ›

Google Pay

Google Pay / Android Pay is basically a mobile application for the Android operating system. The digital wallet stores credit and debit cards in one place. All user data is safe.

How do I open a digital wallet? ›

To start, locate the wallet app on your smartphone—most are already installed—then enter your credit or debit card information. The application allows you to store multiple cards and to set your default payment method. Your Digital Wallet can't be used for a payment without your authentication.

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