Permanently end your Google payments service (2024)

Important: If you use Google Pay and close your payments profile, you must create a new Google Account if you want to use Google Pay again in the future.

Follow these steps to end your Google payments service permanently, delete your info from Google Pay and close your Google payments profile. After you close your payments profile, you can’t reopen it or find past transaction or payment method info.

Before you close your payments profile

  1. Make sure you know what this means for your Google Account. If you close your Google payments profile, you can’t:
    • Make purchases from Google Play, Google Ads, Google Fi, Google One, or other Google products.
    • Use Google Pay to make purchases.
    • Send or request money.
    • Store gift cards, loyalty programs, and payment info.
    • Find your transaction history.
  2. If you want to delete most of your Google Pay data but still have the option to buy something in the future, you can:

Permanently end your service

Important: To comply with legal and regulatory obligations, we may retain some info in your payments profile for a period of time after you delete it.

Step 1: Delete the Google payments service from your account

Important: Before you delete your info, you can download your data.

This step deletes data, such as:

  • Virtual account numbers for credit or debit cards and third-party linked accounts.
  • Loyalty cards, gift cards, offers, rewards, and transit tickets.
  • Your transactions with virtual account numbers.
  • Your in-store payment attempts.
  • Your in-store uses of loyalty cards, gift cards, offers, transit cards, and any other “Save to Google Pay” items.
  • Your Google Pay transactions for goods and services on non-Google apps and websites, except for digital in-app purchases.
  • Requests for money that you sent or received with Google Pay. In-progress requests may still go through.
  • Searches in the Google Pay app.
  • Orders that you made in the Google Pay app.
  • Transaction info for money you sent or received with Google Pay or Google Pay balance, pending record storage for regulatory purposes.

To delete info from Google Pay:

  1. Go to myaccount.google.com.
    • If you haven’t already, you will need to sign in.
  2. Select Privacy & personalization.
  3. Scroll to “Download or delete your data.”
  4. Select Delete a service Permanently end your Google payments service (1) Delete a service.
    • You might need to sign in again.
  5. Find “Google Pay.”
  6. Select Delete Permanently end your Google payments service (2).
  7. Follow the on-screen instructions.

Step 2: Permanently close your Google payments profile

Important: If you have any money in your Google Play balance, we recommend that you spend it before you close the profile. A Google Play balance can’t be transferred between accounts.

This step affects data such as:

  • Credit cards, debit cards, bank accounts, and other payment methods saved for purchases on Google products and non-Google apps and websites.
  • Transaction info for purchases made on Google Play, Google Ads, YouTube, other Google products, and any digital in-app purchases.
  • Transaction info for money you sent or received with the Google Pay app or your Google Pay balance.

To close your Google payments profile:

  1. Optional: If you have multiple profiles, go to pay.google.com and make sure you’re signed in to the profile you want to close.
  2. Go to payments.google.com Permanently end your Google payments service (3) Settings.
  3. Under “Payments profile status,” select Close payments profile.
  4. Follow the on-screen instructions.

Need more help?

Try these next steps:

Permanently end your Google payments service (2024)

FAQs

Permanently end your Google payments service? ›

Closing your Google payments profile removes your transaction and payment information permanently. You cannot reopen a closed payments profile. Important: Only business and individuals can close their payments profiles. To close a merchant profile, contact our support team.

How do I stop Google services payments? ›

Cancel a subscription on the Google Play app
  1. On your Android phone or tablet, open the Google Play Store.
  2. Check to make sure you're signed in to the correct Google Account.
  3. Tap Menu > Subscriptions.
  4. Select the subscription you want to cancel.
  5. Tap Cancel subscription.
  6. Follow the instructions provided.

What happens if I close my Google payments profile? ›

Closing your Google payments profile removes your transaction and payment information permanently. You cannot reopen a closed payments profile. Important: Only business and individuals can close their payments profiles. To close a merchant profile, contact our support team.

How do I Delete Google payment activity? ›

Delete your activity or data from your Google Account
  1. Go to myactivity.google.com. If you haven't already, sign in to your Google Account.
  2. Find the date of the activity.
  3. Under the activity you want to delete, tap Details.
  4. On this page, you can delete the activity you no longer want.

How do I Delete my transaction history? ›

Delete Google Pay Transaction History on Android
  1. Log into myactivity.google.com/product/gpay with your Google account.
  2. Scroll down to see all of your Google Pay transactions.
  3. To delete an individual transaction, tap on the cross icon next to it and confirm the action.

How do I disconnect Google services? ›

Manage your Google Account.

At the top, tap Data & privacy. Under "Download or delete your data," tap Delete a Google service. You may need to sign in. Follow the steps on the screen.

How do I remove the Google payment method? ›

How to edit your payment method
  1. On your Android phone or tablet, open the Google Play app .
  2. At the top right, tap your Profile Icon.
  3. Tap Payments & subscriptions Payment methods More payment settings .
  4. If asked, sign in to Google Pay.
  5. Under the payment method you want to remove, tap Edit.
  6. Make your changes.
  7. Tap Update.

How do I permanently Delete my Google Pay account? ›

To delete info from Google Pay:
  1. Go to myaccount.google.com. If you haven't already, you will need to sign in.
  2. Select Privacy & personalization.
  3. Scroll to “Download or delete your data.”
  4. Select Delete a service Delete a service. ...
  5. Find “Google Pay.”
  6. Select Delete .
  7. Follow the on-screen instructions.

Is Google Account permanent? ›

If you change your mind, you may be able to get your Gmail address back. Your Gmail address can't be used by anyone else in the future. Your Google Account won't be deleted; only your Gmail service will be removed. You'll still have your activity and purchases you made on Google Play.

Why does Google Pay need my SSN? ›

Google uses this information to verify your identity, and to protect you and us from fraud and abuse.

How do I Delete all my Google activity history? ›

Delete all activity

On your Android phone or tablet, go to myactivity.google.com. Above your activity, tap Delete . Tap All time. Delete.

Can I Delete my purchase history on Google? ›

Delete your purchases & reservations

Go to the Purchases page in your Google Account. Select a purchase to find its details. Select Remove Purchase. Follow the instructions on the screen to delete the purchase.

Why is my Google Pay account deactivated automatically? ›

If You fail to comply with the obligations imposed on You by Google or the Payment Participants, we may suspend or terminate your Google Account on Google Pay.

How do I cancel a Google Pay transaction? ›

You can also cancel some payments.
  1. Step 1: Check if the transaction is complete. A transaction can't be disputed until it's complete. ...
  2. Step 2: Check if the transaction was made by someone you know. ...
  3. Step 3: Dispute or report an unauthorized payment.

How do I cancel transaction history? ›

Sorry,but there is no way to remove transaction history from your account.

Can we delete phone transaction history? ›

Step 1: Open the PhonePe app and log in to your account. Step 2: Navigate to the “History” section, which typically resides at the bottom of the screen. Step 3: Locate the specific transaction you want to erase. Step 4: Tap “Contact Support.” This will open a chat window.

How do I stop Google from deducting money from my account? ›

Go to payments.google.com Settings. Under “Payments profile status,” select Close payments profile. Follow the on-screen instructions.

How do I cancel Google subscriptions and services? ›

On your Android device, go to subscriptions in Google Play. Select the subscription you want to cancel. Tap Cancel subscription. Follow the instructions.

Why is Google Services charging my credit card? ›

Pending transactions

When you use a payment method through a Google service, during a purchase or with autofill on Chrome, you may find a charge on your account with the descriptor GOOGLE *TEMPORARY HOLD. This is a pending charge performed to verify that your card account is valid.

How do I cancel a Google payment processing? ›

You can also cancel some payments.
  1. Step 1: Check if the transaction is complete. A transaction can't be disputed until it's complete. ...
  2. Step 2: Check if the transaction was made by someone you know. ...
  3. Step 3: Dispute or report an unauthorized payment.

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