Questions? We’ve got answers
Get started with GooglePay
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How does GooglePay work?
Google Pay is the fast, simple way to pay in millions of places. After you add a card, you can:
- Pay in stores or for transit using your phone.
- Pay in apps or on websites.
Find out more about what Google Pay is and where it's available
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How do I set up GooglePay?
It only takes a few minutes to get up and running with GooglePay.
- Download the app on GooglePlay or the App Store, or visit pay.google.com.
- Sign in to your Google Account and add a payment method.
- If you want to use GooglePay in stores, check to see if your phone has NFC.
That’s it! You’re ready to pay.
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Do I need to add money to GooglePay?
You don’t need to add money to GooglePay in order to pay. All you need to do is add a payment method, like a debit or credit card. When you use GooglePay, it’s just like how you would normally use your card.
Use GooglePay
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Where can I use GooglePay?
You can use GooglePay in millions of stores, apps, and websites. Here’s how you’ll know it’s accepted.
In stores
You don’t need to see the GooglePay logo to use GooglePay in stores. If the store accepts contactless payments, you can pay with your phone. You can also look for one of these symbols:
In apps and on websites
Pay with GooglePay anywhere you see these logos. Is it available in my country?
Find out where you can use GooglePay -
How to use GooglePay
Pay in stores or on transit
- Unlock your phone.
- Hold the back of your phone close to the terminal for a few seconds.
- Follow the instructions on the reader’s screen.
Pay in apps and websites
- At checkout, click the Google Pay button. If asked, choose a payment method and enter your shipping address.
- Confirm your order.
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Fix common issues
If you’re having an issue with GooglePay, find answers in the Help Center.
Manage GooglePay
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Manage your payment methods
Google Pay saves your credit and debit cards so you can pay quickly and easily.
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Find charges, transactions, and statements
When you use GooglePay, the app keeps a record of transactions you can view later.
Just tap Menu>Activity.
>Activity.Secure your account
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How safe is GooglePay?
GooglePay protects your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep your account safe. When you pay in stores, GooglePay doesn’t share your actual card number, so your information stays secure.
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Protect lost phones
To buy things in stores, GooglePay requires you set a screen lock and unlock for most purchases. If you lose your phone, the screen lock helps prevent fraud. On Android devices, you can also lock and erase it remotely with Find My Device.
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Contact us with a problem
If you need to report fraud or dispute a charge, you can request a call, send an email, or chat with GooglePay’s support team.
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